| Q. | Is there a minimum number of nights required? | 
                            
                                | A. | Yes, your vacation program requires a minimum of a 7-10 night 
stay depending on destination. Arrangements must be purchased through LVI. | 
                            
                                |  | 
                            
                                | Q. | Which airlines are used for the Fly Free program? | 
                            
                                | A. | LVI uses most of the major airlines and never uses charter 
flights. | 
                            
                                |  | 
                            
                                | Q. | Since I am entitled to 2 tickets, must my traveling companion 
leave from the same airport? | 
                            
                                | A. | Yes, both travelers must have identical iteneraries 
(leave/return from the same airport on the same flight and stay at the same 
property). | 
                            
                                |  | 
                            
                                | Q. | For how long is the Fly Free program valid? | 
                            
                                | A. | Program is valid for 1 year from your sponsor's issue date. | 
                            
                                |  | 
                            
                                | Q. | When will I hear from my LVI agent once LVI has received my 
Reservation Request form? | 
                            
                                | A. | Allow about 7-10 business days so your agent can work with the 
hotels and dates you've requested before calling you. | 
                            
                                |  | 
                            
                                | Q. | When must I make final payment to LVI for my trip? | 
                            
                                | A. | Once you and the LVI agent have verbally agreed upon and 
confirmed your arrangements via telephone, you have 7 days to remit payment due 
to cover your hotel and tax charges. Final payment may be made with a bank 
check, certified check, money order or a major credit card. | 
                            
                                |  | 
                            
                                | Q. | Must I attend any type of sales or timeshare solicitation at my 
destination? | 
                            
                                | A. | Definitely not! Just relax and enjoy your holiday. | 
                            
                                |  | 
                            
                                | Q. | Is the Fly Free program transferable? | 
                            
                                | A. | Yes, you may give the program to a friend or relative but it 
must be done prior to submitting the Reservation Request form to LVI. | 
                            
                                |  | 
                            
                                | Q. | May I make any changes to my reservations? | 
                            
                                | A. | once travel documents have been ordered, issued, or printed, no 
changes of any kind are permitted. Airline tickets are non-refundable, 
non-endorsable and non-changeable. |